A little late, but you might want to know...
1. Get someone to fix the problem (could be the insurance, a contractor, a friend, etc.). Just be sure that they are going to do a good job, be the cheapest (for what you want to get, there is no such thing as super cheap and super good at the same time... stop thinking about it, there just isn't), and that you could fit it in your schedule (most people are gonna charge you more for a weekend job or are just not going to do it, you want to rest on the weekend, well guess what, so do they).
2. Be sure to talk to your neighbors, the previous point is from your side, but if you don't fix the source it's stupid to fix effect of it (most politicians do that anyway, but that's another days topic or more like rant). This is also the way to see who's to "blame" for the problem, although there might not be someone to blame, someone has to pay, so check that with them. In our case, since the place is not ours, we just left this part to our landlord (they should change this word to a more non-feudalistic sounding word).
Turns out our problem was easy to fix, the upstairs apartment had a sealant problem in the shower, so they just got someone to seal all their sinks and the shower. And we got (through our friend and landlord and with the help of the neighbors) a contractor to remove the damage, plaster and paint it. But be sure that if this ever happens to you, you should always have someone check if there is any kind of insulation material in between the floors, because if there is they have to either remove and dry or replace this material so that there is no mold problem afterwards.
So that what the big adventure. It took a couple of weeks to get it fixed, but it probably was way less exiting or bothersome than it sounds.
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